Privacy policy.
Last updated October 16, 2026
Website and services
PRIVACY POLICY LAST UPDATED: June 8, 2025
Amari is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal data when you use our website and services. We collect personal data, such as name, email address, phone number, and other contact information.
We also collect technical data, including IP address, browser type, device type, and operating system. Additionally, we collect usage data, which provides information about your use of our website and services. We collect this information directly from you through forms, surveys, and other interactions.
We also collect information automatically through cookies, analytics tools, and other technologies. We use the collected information to provide and improve our services, respond to your inquiries and requests, and send you marketing communications if you've opted in.
We also use this information to comply with laws and regulations. We disclose your information to third-party service providers for services like payment processing and data analysis. We may also disclose your information to partners for joint marketing initiatives and other collaborations. Additionally, we may disclose your information to authorities to comply with laws and regulations.
We implement reasonable security measures to protect your personal data. However, no security measures are foolproof, and we can't guarantee the security of your data. You have the right to request access to your personal data, request corrections to your personal data, request deletion of your personal data, and opt out of marketing communications. We reserve the right to modify this Privacy Policy at any time.
Your continued use of our website and services after changes are made constitutes your acceptance of the revised policy. If you have any questions or concerns about this Privacy Policy, please contact us.
Amari for Gmail — Privacy Policy
Effective October 16th 2026
Amari for Gmail is an add-on that helps licensed customs brokers work their inbox. When you open an email, it shows the shipment the email is about, the documents received and still missing, upcoming deadlines, and a reply you can choose to send. It is provided by Amari AI Inc. This page explains what the add-on reads, what we keep, and the choices you have.
What the add-on reads
Only when you open an email with the add-on, and only while it's open, Google gives the add-on access to:
- That email and the other emails in the same conversation, including their attachments.
- Your email address, so we show you only your own company's shipments.
The add-on can't see the rest of your mailbox, and it never reads email in the background.
How we use it
We use this data only to run the add-on for you:
- To work out which shipment an email belongs to, using details such as container, bill of lading and entry numbers.
- To list the documents received, show what's still missing, and track customs deadlines.
- To draft replies. When you approve a reply, Amari places it as a draft in the same Gmail conversation. You review and send it yourself. Amari never sends email for you.
- To fix problems and improve the accuracy of the add-on for your company, for example when you click "This doesn't look right".
To read and draft, we use AI services, including Anthropic's Claude, under terms that don't let them train their models on your data.
What we keep
- The emails and attachments in conversations you open, and the shipment details we derive from them, such as identifiers, documents, deadlines and drafts.
- A record of what you do in the add-on, such as approving a draft or flagging an issue, and when you opened an email.
We keep this for 90 days, or until your company's agreement with Amari ends, whichever comes first, and then delete it. Data is stored in the United States, encrypted in transit and at rest, with access limited to the people and systems that run the service.
What we don't do
- We don't sell your data or use it for advertising.
- We don't use it to train general-purpose AI models.
- We don't share it with anyone except the service providers that run Amari (hosting, database, AI processing and error tracking), who may use it only to provide their service to us, or when the law requires it.
When people at Amari see your email
Amari staff look at your emails only:
- with your affirmative agreement to view the specific emails, and your company's agreement, for example to review and improve the add-on's drafts;
- to investigate a security issue or abuse; or
- when the law requires it.
Your choices
- Remove access at any time. Uninstall the add-on in Gmail, or remove Amari at myaccount.google.com/permissions. The add-on stops reading email immediately.
- Ask us to delete your data by emailing arushi@amari.ai. We'll confirm when it's done.
Google API data
Amari's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Changes
If we change this policy, we'll update this page and its effective date, and tell your company before any change in how we use Gmail data takes effect.
Contact
Questions or requests: arushi@amari.ai